Technical Equipment Services

At Fenzi NA, our customers will receive support and assistance for ensuring the correct dispensing of our material in the operation of their equipment.

Fenzi Thiover® polysulphide is a two-part material, applied at a 10:1 ratio by volume. While the mix of the base and catalyst is forgiving, it is highly recommended that the quality of the mix be maintained, for optimum performance.

Our Fenzi laboratory can analyze a customer’s extruded mixed material to establish the final mix ratio. A fast and extremely precise determination of the catalyst can be made, using a modern technique based on X-ray fluorescence. Doing so, allows the sample analyzed to have the ratio verified – ensuring equipment used to dispense the material is accurate to the correct ratio for the Thiover® polysulphide.

For Technical Support

For Canada
Customer Service (416) 674-3831
1-866-899-6799

Graco Service
FNA Equipment Services Toronto
Owen Allen Cell (647) 236-7867 Office (416) 213-1362
Email owen@fnaeq.com

For Quebec
SERVI-CENTRE Ltee, Montreal
Gino Carrier (514) 326-5462
Email g.carrier@servi-centre.com

For US
Rick Hecklinger (419) 350-4599
Bob Vanhorn (206) 550-1262

Outside Graco Service
Koch’s Sealant Equipment Los Angeles
Bob Koch Cell (661) 433-2854 Office (661) 252-9264
Email customerservice@kochs.com

Alltype Hoses Pacific North West Mike Sutton (509) 674-8331
Email msjck@inlandnet.com

Graco Pump Information
To assist in our customers operation of Graco pumps, please find attached useful information for your maintenance staff.

We have included the Graco Manual, so all parts can be identified to assist in replacement.

You will also find a ratio check list, for all slave cylinder setting for the various two-part materials being used. This chart is used for the Graco King air motor.

For Fenzi Thiover, you will note that we request the slave cylinder be set at the 4.57 inch mark on the scale, which sets the ratio at the 10:1 for our material.

It is ‘highly’ recommended that proper pump on and off procedures be followed by all in use of the pump, to minimize equipment down time and maintain quality in the mix of the material. As well, it is suggested to perform daily and weekly preventative maintenance procedures on the pump, to ensure equipment working properly.

'Graco Pump Manual'
'Graco King Slave Cylinder Settings'
'Graco Hydramate Start Up and Purge Procedures'
'Recommended Pump Procedures'
'Dispense Technologies 2K Predator IG Pump'